Refunds are only available within 7 days of delivery, provided the product is unopened and undamaged.
For items delivered by creators, exchange/refund/cancellation requests can be made through cs@marppleshop.com.

* Shipping Costs
Customer's responsibility: For reasons such as change of mind or mistake.
Creator's responsibility: For reasons such as product defects.

MarppleShop operates a reporting center for creators, consumers, and copyright protection.
You can report products that violate internal MarppleShop regulations or are deemed to infringe on the copyrights or portrait rights of third-party works.